Just before New Year I needed to get to Ko Phi Phi Don island. It is probably the most popular and visited island in Thailand. In all travel guides I looked at it says “Ferries operates from Phuket to Phi Phi at ww:ww, yy:yy time and return trip at zz:” or something like this. I understood there is one ferry which leaves at ww:ww, another leaves at yy:yy and both goes back at zz:zz. That was wrong. All information on internet I found looked like ferry operator doesn’t sell ticket directly. Only through tour agencies which looked very alike so booked in advance on internet with one of them. That morning one couple wanted to get tickets for the same day and after receptionist made a call the answer was: “No more tickets for today”… But when I was transferred to the pier I saw 7-8 ferries docked there and all are going to Phi Phi almost at the same time.
It was packed, but you still could get ticket to the one of those boats. I felt sorry for that couple which missed trip because probably workers in hostels gets payments from one of company and don’t sell tickets from others. Can’t confirm this, but I don’t see any other reason why receptionist didn’t call to another company. Or may be it is not only me but locals are confused too because it is a little bit mess with information about those ferries? So in case somebody will tell you – no tickets to Phi Phi island from Phuket, go directly to Rassada Pier and check for tickets there. Also you can see the boat which you gonna board, as I am not sure I would love to spend 1.5 hours in the sea on boat like this one: